After repeated tests
and measurements, our professional technical team has equipped every
product with data sheet inclusive complete and concise specifications, which helps the
customer to select and to purchase the suitable products. If you have any problems, you can always be consulted
by our sales team.Our team is versed in three languages: German, English and Chinese. They will answer all of your
technical and commerical questions patiently and carefully and help you to choose
the exact product that suits your applications.
We attach great importance to customers' feedback and opinions.
Whenever you have any complaints or problems with the products,
don't hesitate to contact us. We will be informed carefully,
analyze the problems thoroughly and solve them properly, in order
to improve the quality of our products and services.
Product maintenance and the scope of the warranty can be found
in chapter 9, "Warranty, Complaints and Recourse / Manufacturer
Redress" in the sidebar "General Conditions of Sale".